CHENNOUFI, I. / IT_SPECIALIST_TECHNICIAN
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Issame
Chennoufi

IT Specialist Technician — Security Systems & Network Support

Client-focused IT technician and technical-sales specialist with 3+ years deploying security systems and delivering tailored technology solutions. Proven track record advising clients, installing and configuring advanced surveillance systems, and supporting networks and servers. Driven by innovation, with strong communication, analytical, and problem-solving skills.

Issame Chennoufi
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Experience Log

5 ENTRIES
IT Technician engenire
Ution Tecnologia,Lda Luanda, Luanda Province, Angola
  • providing salles support and technical support
  • understanding and providing selotings for customers
  • project designing and recomendating
  • and more in the futuer
IT Specialist Technician
Smooth Technology SARL · Algiers, Algeria
  • Install, configure, and integrate complete security systems (CCTV cameras, NVR/XVR, IP intercoms, alarm systems).
  • Commission and test surveillance and access-control equipment.
  • Ensure system performance, network compatibility, and adherence to cybersecurity best practices.
  • Provide on-site and remote technical support, from diagnostics to resolution.
  • Train end users on system operation and maintenance.
  • Update firmware and evolve systems across hardware and software.
  • Collaborate with sales and project teams to design scalable solutions.
  • Document system architectures, IP schemas, and configurations.
Technical Sales & Support Specialist
Erul Zakaria Tech · Algiers, Algeria
  • Analyzed client needs and recommended tailored solutions (CCTV, NVR/XVR, intercoms, alarms).
  • Delivered product demonstrations, highlighting advanced features.
  • Carried out full installation of security systems with user training.
  • Provided technical support and system upgrades to improve performance and reliability.
  • Collaborated with sales teams to design custom solutions.
IT Technician Apprentice
Ministry of Communication · Algiers, Algeria
  • Diagnosed and resolved hardware and software faults.
  • Installed and configured secure network infrastructure.
  • Performed preventive maintenance and system audits.
  • Wrote clear, structured technical documentation.
  • Deployed IT solutions to improve operational performance.
IT Support Apprentice
E.P.T.P Alger · Algiers, Algeria
  • Ran live product demonstrations and promoted advanced solutions.
  • Carried out full installation of security systems with user training.
  • Delivered responsive technical support and system optimization.
  • Designed custom solutions alongside sales teams.
  • Diagnosed and resolved hardware and software faults.
  • Installed and configured network infrastructure.
  • Performed preventive maintenance and system audits.
  • Managed IT equipment inventory and end-user support.
  • Trained staff on tools and IT best practices; contributed to process improvements.

Core Competencies

CCTV / NVR / XVR Systems
IP Intercoms & Alarm Systems
Access Control Systems
Network Infrastructure
On-site & Remote Technical Support
Firmware & System Upgrades
Client Consulting & Solution Design
Technical Documentation
Preventive Maintenance & Audits
End-User Training

Education

IT Systems Technician
CFPA — Vocational Training Center, Algiers
01/2023 — 01/2024
IT Operator
CFPA — Vocational Training Center, Algiers
01/2021 — 01/2023

Languages

English
Arabic
French